The CONFONET project has been implemented in the backdrop of The Consumer Protection Act, 1986. Under the provision of the Act, quasi-judicial machinery, namely, Consumer Commissions at the district level and Consumer Dispute Redressal Commissions at the State and National Level were setup. The project was initiated and an Executive Finance Committee (EFC) was prepared to provide a turnkey solution at each of the district commission, state commission & national level, including linkages with respective state and central governments.
Current Pendency
Filed/Disposed (Yearwise Since 2010)
Target Audience
The Confonet Project has been catering to a wide range of beneficiaries with disparate needs and requirements. These include:
  1. Consumers
  2. Consumer Activists and NGOs
  3. Members of Consumer Courts
  4. Bar Councils
  5. Advocates
The Confonet Project aims at serving all sections of its wide target audience through the various services offered by it.
Information on Consumer Rights and Protection
Consumers, NGOs, Consumer Rights Organizations and Consumer Activists can access information related to Consumer Rights and Consumer Protection through the Confonet Website.
Online Cause Lists
Date-wise Cause List search has been made available here. All cause lists that have been uploaded by NCDRC, various State Commissions and District Commissions can be easily accessed online.
Online Judgments
Date-wise and free-text search for copies of judgments uploaded by NCDRC, State Commissions and District Commissions can be accessed here.
Online Case Status and Case History
Case status and history of various Consumer Cases can be accessed here.
Two options for Case Status Search has been provided:
  1. Simple Search: This option allows one to obtain the case status when exact Case Number is known
  2. Advanced Search: This option allows one to search for the case status when the exact Case Number is not known. The various search criteria include Complainant's Name, Respondent's Name, Advocate's Name, Case Type etc.
Statistical Reports (For Commissions only)
The Members and staff of the various Consumer Commissions can access statistical reports regarding filing, disposal and pendency of cases at their respective commissions. These reports are available here.
For Consumers
For Commissions
Useful Links
The information displayed on this site is based upon the data made available by the consumer commissions which are using Online Case Monitoring System (OCMS) application. The statistics/ graphs made available on this site are only for general purpose and not to be used for any advice or making any decision. National Informatics Centre (NIC) is not responsible for the accuracy, quality, timeliness, loss or completeness of the data or related reports/ graphics. Every effort is made to keep the website up and running smoothly. However, NIC takes no responsibility for the website being temporarily unavailable due to technical issues beyond our control.
Site Developed and Maintained By: National Informatics Centre, Ministry of Communication & Information Technology(GoI)